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FAQ's

Multipack FAQ's

Q1: What is your MOQ?

Re: Jewelry Boxes: MOQ is 3000pcs, workable to combine with different inserts. For example, ring, pendant and earring boxes can be ok with 1000pcs each.

      Jewelry Gift Bags: MOQ is 3000pcs

      Jewelry Pouches: MOQ is 3000pcs 

If the total amount is less than USD 3000, there is small order handling cost if necessary. 

Q2: Is it workable to customize our required size, logo, color etc?

Re: Yes. Customized designs are workable,and we have manufactured the customized jewelry packagings for ALO, STULLER, DAMAS , B&B COLLECTION,etc.

If you need some idea about the material or style, please feel free tell us,too. Our design team will make the best solution to you for free.


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Q3: How can I get the sample for quality checking?

Re: Firstly, the sample can be customized with sample charge. And sample charge will vary with style, check with us please.

Once order is confirmed, the preproduction sample will be sent to you for approval,too.

Q4: Could you deliver to our address?

Re: Yes, we can deliver to your address with the best shipping ways based on the CBM, weight and your request time.  ( By courier, DDU terms for air or sea shipment) 

Welcome to use our DHL or Fedex account to ship the goods with our preferential cost 

Q5: What is the price?

Re: The price is based on style, size, material, quantity and finishing,etc. You can send your details request to us for quotation by email or Wechat, Whatsapp.


Q6: Can it be cheaper?

Re: Price is the good reflect to the quality, higher quality is always with higher price. 

We have our own senior QC to make strict inspection during each step, like material purchasing, printing, cutting and mass production. And work with Europe customers over 16 years, win their good reputation.
Do you have a budget? We can give you some material and design suggestion to reach that. Or is it possible to add the quantity? The price will be more economy with more quantity.

Q7: Could we do trial order with small quantity?

Re:Yes, trial order is welcome.

To control the quality stable, we can make a preproduction sample to you for approval. And take this sample to follow strictly in mass production.
During mass production, our QC team check each process (from material, printing....to final packing).  And will also welcome your authorized inspection team to check before shipment

Cooperated with Stuller, Franc&CO, Mondial for many years, we can be reliable in quality and any issues after sold. We exhibit in Hongkong Jewelry Show, March/ September of each year. 


Q8: How long is the delivery?

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While for special materials, we will update the delivery time during offering.

If you have urgent using time, please feel free to tell us, we will do our best to handle the order early.
It usually needs about 30 days to ship by sea to most of Western European country, and about 7 days to do Custom Clearance. So kindly control your schedule to get the exquisite packagings :-)


Q9: What is the quality levels with different prices?

Re: We have 3 levels quality packagings to match different jewelries.

Luxury and elegant packagings for diamond or Gem jewelry.  
Trendy and exquisive style for gold jewelry.  And also workable to meet your cost-effective demand for low-cost jewelry by automatic machine making.

Q10: Quality and Guarantee.

About our quality, with the agreed price / inspection level, Our QC team will control each process of mass production accordingly.

We will make 100% inspection before shipment if the time and price are ok. We can also send you the Inspection Report if need. And we are responsible for the shipped items.

Q11: Are you a manufacturer? 

We are manufacturer for jewelry boxes and bags for 16 years. Our factory is located in JIN HUA, ZHEJIANG,  12000 square meters, more than 180 workers, welcome to visit us.

E-mail: packaging@multipack.com.cn